Polareis - Your Marketing North Star

Terms of Use

Last updated: 23 May 2025

1. Introduction

Welcome to Polareis (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website and Software as a Service (“Services”). By accessing or using our Services, you agree to be bound by these Terms, including any additional terms and conditions incorporated herein by reference. If you do not agree with these Terms, please do not access or use our Services.

2. Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time. Any changes will be posted on our website with an updated effective date. Your continued use of the Services after any changes constitutes acceptance of the revised Terms. We recommend that you review these Terms periodically.

3. Eligibility and Access

Your access to our Services is conditioned on your compliance with these Terms. You represent and warrant that:

  • You are at least the minimum age required by applicable law; 
  • You have the legal capacity to enter into these Terms; 
  • You will comply with all applicable laws and regulations in connection with your use of the Services. 

4. Account Registration and Security

Certain features of our Services require registration for an account. When you register, you agree to:

  • Provide accurate, current, and complete information; 
  • Maintain and promptly update your account information; 
  • Maintain the confidentiality of your account credentials; 
  • Notify us immediately of any unauthorized use of your account. 

You are responsible for all activities that occur under your account.

5. Acceptable Use

While using our Services, you agree not to:

  • Violate any applicable local, national, or international law; 
  • Infringe on the intellectual property or other rights of any third party; 
  • Transmit any viruses, malware, or other harmful computer code; 
  • Engage in any conduct that is fraudulent, abusive, or otherwise harmful to us or our users; 
  • Attempt to gain unauthorized access to our systems, data, or any related services. 

Failure to comply may result in the suspension or termination of your access to our Services.

6. Intellectual Property Rights

All content, designs, software, code, and other materials (collectively, “Content”) available on our website are the property of Polareis or its licensors and are protected by intellectual property laws. You are granted a limited, non-transferable license to view, download, and print content solely for your personal, non-commercial use, subject to these Terms. You may not reproduce, redistribute, modify, or otherwise exploit any portion of the Content without our prior written consent.

7. User-Generated Content

You may be permitted to submit content (such as comments, feedback, or reviews) to our website. By submitting such content, you grant Polareis a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, publish, and distribute your content in connection with our Services. You represent that the submitted content does not violate any laws or the rights of third parties.

8. Data Protection and Privacy

8.1 Compliance with the Singapore PDPA

Polareis is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act (“PDPA”) and any other applicable data protection laws. We will:

  • Collect, use, and disclose personal data only for purposes that a reasonable person would consider appropriate under the circumstances and in accordance with the purposes for which it was collected; 
  • Clearly inform you at the time of data collection about the purposes and legal basis for processing your personal data; 
  • Implement appropriate security measures to safeguard your personal data from unauthorized access, use, or disclosure; 
  • Retain your personal data only for as long as necessary, or as required by law. 

8.2 Your Rights

Subject to applicable law, you have the right to access, correct, update, or request deletion of your personal data. To exercise your rights or if you have any questions regarding our privacy practices, please contact us at [email protected].

8.3 International Data Transfers

If your personal data is transferred outside Singapore, we will ensure that adequate safeguards are in place to protect it in accordance with these Terms and the PDPA, which may include the use of contractual clauses and other appropriate measures.

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

Our Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Polareis disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

9.2 Limitation of Liability

To the maximum extent permitted by law, in no event shall Polareis or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of, or inability to access or use, our Services; 
  • Any conduct or content of any third party on the Services; 
  • Unauthorized access, alteration, or use of your transmissions or content. 

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Polareis, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your use of the Services or any violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore. In the event of any disputes arising out of or in connection with these Terms or the Services, the parties agree to first attempt to resolve the dispute amicably through informal negotiations. If the dispute remains unresolved, it shall be submitted to the appropriate courts of Singapore, subject to any mandatory legal provisions governing consumer rights or SaaS-related matters.

12. Third-Party Links and Content

Our Services may include links to third-party websites or resources for your convenience. Polareis does not endorse or assume responsibility for any content, advertising, products, or other materials on or available from such third-party websites. Your use of third-party sites is at your own risk and subject to the terms and conditions of those sites.

13. Termination

We reserve the right to suspend or terminate your access to our Services without notice and for any reason, including if you breach these Terms. Upon termination, your right to access and use the Services will immediately cease, and any outstanding amounts due to Polareis may become immediately payable.

14. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Polareis regarding your use of the Services and supersede any prior agreements or understandings. 
  • Severability: If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. 
  • Waiver: Failure by Polareis to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Polareis in writing. 
  • Contact: If you have any questions about these Terms, please contact us at [email protected].